VELOCITY SUPPORT

Expert guides and technical specifications for the Velocity Gaming Headset.

Product Overview

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1 What’s included in the box?
  • 1 × Karnage Velocity Gaming Headset
  • 1 × User Manual
  • 1 x USB A to Type-C Converter

Quick Setup Guide

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1 How do I connect Velocity Headsets? Unbox the headset and remove any protective films. Adjust the headband and earcups for a secure, comfortable fit. Connect the attached cable to your host device.
2 How do I power it ON/OFF? Wired headsets do not require a power button — they become active as soon as they are plugged into the host device.
3 How do I adjust the Mic? The microphone is Omnidirectional; simply position it near your mouth for optimal clarity.
4 How do I adjust volume? Use the inline volume controller on the Left Earcup for immediate level changes. Also confirm system and application volume on the host.

Features and Customization

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1 What is the driver size in the headset? 50mm drivers optimized with virtual 7.1 processing to reproduce positional, multi-channel audio.
2 What is 7.1 virtual surround? Software-driven multi-channel simulation that provides positional audio for gaming—enabled when using the USB interface and PC software.
3 What kind of microphone is used? Omnidirectional microphone with noise-reduction tuning for clear in-game voice.
4 Does it have swappable earpads? Yes, user-replaceable earpads for quick removal and replacement (for hygiene or customization).
5 Are there inline controls? Yes, volume controls are located on the Left Earcup.
6 Is dedicated software available? Yes — a dedicated PC application provides EQ presets, virtual 7.1 toggle, mic gain settings, and voice effects.
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Hardware & Media Controls

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1 What does the inline controls do? Rotate In-line Control ↑/↓ to Increase/Decrease the Volume.

Power Management

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1 What is the power input requirement? The headset is USB-powered and does not contain an internal battery.
2 Does it have auto shut-off? No, as the headset is USB-powered and active whenever plugged in.

Compatibility

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1 Which platforms are supported? Windows, macOS, iOS, and Android systems.
2 Can it be used with gaming consoles or TVs? Yes, basic stereo audio is supported on consoles/TVs, but virtual 7.1 and PC software features are not available.
3 Does it support mobile devices? Yes, basic stereo audio is supported on mobile devices.

Troubleshooting

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1 Why is there no audio?
  • Confirm the headset is firmly connected.
  • Check system playback device: set "Karnage Velocity" (or Hyperion) as default.
  • Increase system and application volume.
  • Try a different USB port to isolate the issue.
2 Why is the microphone not working? Set the Velocity microphone as the default input device in OS settings and check for app-specific permissions.
3 Why aren’t the inline controls responding? Reconnect the headset directly to the host (avoid hubs) and confirm the OS recognizes the device.
4 Why is audio only in one ear? Check stereo balance in OS sound settings and inspect the cable/connector for damage.